WORKPLACE VIOLENCE - ISSUES IN RESPONSE

 

INTRODUCTION

As the attention to the issue has grown, occupational safety specialists and other analysts have broadly agreed that responding to workplace violence requires attention to more than just an actual physical attack. Homicide and other physical assaults are on a continuum that also include domestic violence, stalking, threats, harassment, bullying, emotional abuse, intimidation, and other forms of conduct that create anxiety, fear, and a climate of distrust in the workplace. All are part of the workplace violence problem. Prevention programs that do not consider harassment in all forms and threats are unlikely to be effective.While agreeing on that broader definition of the problem, specialists have also come to a consensus that workplace violence falls into four broad categories.

They are:

• Violent acts by criminals who have no other connection with the workplace, but enter to commit robbery or another crime.
• Violence directed at employees by customers, clients, patients, students, inmates, or any others for whom an organisation provides services.
• Violence against coworkers, supervisors, or managers by a present or former employee.
• Violence committed in the workplace by someone who doesn’t work there, but has a personal relationship with an employee—an abusive spouse or domestic partner.

 

FURTHER IN THIS DOCUMENT - SUBSCRIBERS ONLY

• Introduction
  • What is workplace violence?
  • Who's concern is it?
• Preventing Violence: Planning and Strategic Issues
  • Planning principles
• Sample Workplace Violence Policy Statement
  • Preventative practices
  • Identifying Problem Situations and Risk Factors of Current Employees
  • Security Survey and Measures
• Questions in a Threat Assessment
• Sample Threat Assessment
• What Doesn’t Work
• Law Enforcements Changing Role
• Case Study
• Domestic Violence and Stalking in the Workplace
• Legal Issues
• The Biggest Challenge
• A Special Case: Violence Against Health Care Workers
• Dealing with the Aftermath
• Summary of Recommendations/Suggestions for Further Research
• Appendix A: Agenda
• Appendix B: Participants

 

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